2021

Corporate software for internal business processes – concept & start of development
Since March 2022 employed as Manager for Internal Processes, Data, Company Software and Digitalization at TestSolutions GmbH, Frankfurt

• Mapping of core processes and process optimization related to orders, invoicing and HR
• Support for reporting, controlling and interfaces (e.g. data exchange and validation with DATEV)
• Capacity analyses through linking HR and order systems
• Performance documentation and billing

2020

Concept and events “Students strong through Corona”
Gymnasium Othmarschen, Hamburg

• Consulting for teachers on addressing students
• Events and presentations for students

2018 – 2020

Redesign and transformation of documentation and reporting systems
Social & International Advisory Center (BeSI), Studierendenwerk Hamburg

• Support in analysis and integration of data from legacy databases and list systems
• Redesign of documentation, data forms and processes
• Support in developing a fully integrated automated reporting system
• Support in programming new tools for advisory and performance documentation
• Training and implementation support

2017 – 2020

Concept and implementation of a new flexible service model
pme Familienservice GmbH, Berlin

• Development and operationalization of scalable service levels
• Support of business simulations for economic viability
• Optimization of the full process chain (contracts → case processing → reporting → billing)
• Support in adapting software to new concepts and processes
• Implementation, training systems, evaluation and optimization loops

2017 – 2020

GDPR operationalization
pme Familienservice GmbH, Berlin

• Support in defining requirements and analyzing relevant data
• Development of KPIs and indices
• Concept and modeling of differentiated deletion and archiving

Since 2017

Ongoing consulting and various concepts for management
suna precision GmbH, Hamburg

• Transition from startup funding
• Support in tenders
• Support in recruitment and HR growth

2016 – 2017

Interview framework and evaluation tool development
Project “Integration through Education – Opportunities as a Master Craftsman” (NOBI Network)

• Co-development of interview guidelines
• Development and implementation of evaluation software

2016

Consulting for an online housing platform
State Council for Civil Society and Civic Participation, Baden-Württemberg

• Participation in conceptual development
• Preparation of presentations
• Workshop moderation and communication

2015

Project acquisition concept
pme Familienservice GmbH, Berlin

• Support in concept for data import of acquired companies
• Process, documentation and reporting design
• Implementation support

2015

Evaluation “Elternstart NRW”
anakonde GbR, Ulm (on behalf of Ministry NRW)

• Co-development of evaluation concept and questionnaire
• Data analysis and preparation
• Co-author

2014 – 2015

Online jury system for federal program “Stark im Beruf”

• Translation of selection criteria into evaluation systems
• KPI development and online forms
• Multi-jury evaluation process
• Implementation, training and support

2013 – 2014

Documentation system for hotline & reception services

• Semi-automated documentation
• Communication tools
• Reporting

2012 – 2013

Performance-based reporting and billing system

• Redesign of service units
• Reporting and billing structures
• Implementation support

2012 – 2013

Organizational directory system

• Mapping roles and structures
• Search and reporting functions
• Integration with access rights systems

2012 – 2017

Nationwide database of childcare facilities and schools

• Data sourcing from public and commercial sources
• Automated integration and cleansing
• Continuous updating

2012 – 2014

Redesign of caregiver questionnaires and data systems

• Development of structured questionnaires
• KPI features and matching profiles
• Implementation support

2011 – 2018

Kindergarten management system

• Full lifecycle management (children, parents, institutions)
• Contract and billing systems
• Capacity planning and reporting

2010 – 2014

Event management system

• Event and participant management
• CRM integration
• Communication tools

2006 – 2012

Federal program “Mehrgenerationenhäuser”

• Application and evaluation systems
• Central database for ~500 projects
• Reporting and funding processes
• Intranet system

2001 – 2008

Educational playgroups project

• Concept development
• Network building
• Event implementation

2008

Congress “Women shape new regions”

• Concept and networking
• Database systems
• Workshop moderation

2005

Online handbook childcare

• Concept and authorship

2005 – 2006

Web portal “SMEs and Family”

• Website concept
• Service design
• Content creation

2003 – 2005

Web portal “Campus Daycare”

• Concept and structure
• Content creation

2000 – 2020

Core enterprise software development (pme Familienservice)

• Database and process design
• CRM and communication systems
• Reporting, billing, quality management
• VPN-based system integration

1997 – 2020

Optimization and redevelopment of FileMaker systems

1997 – 2004

Strategic annual conference organization

• Program design
• Moderation

1996 – 1998

Development of Bonn branch

• Client acquisition
• Case management